At Design Café, we have successfully implemented WFH across teams within the organisation. We took these steps with one team at a time and have currently completed this transition with most teams within a span of 3 days. WFH is not easy, especially for a fundamentally offline business like ours.
Integral teams & departments such as Sales, Design, 3D and Production are most affected due to the limitations of WFH. This is because home interior is a discretionary and high-ticket purchase, and hence, customers prefer to meet people before advancing with the project.
Therefore, it is definitely not easy to move these processes and teams online. In such a scenario, the biggest challenge we faced was with teams which work on desktops and/or localised servers. Setting these up at homes of people at short notice was quite challenging.
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