We have been doing WFH from March 16, 2020. There are two segments of our business, i.e., domestic and export. In domestic, all transactions which are possible
from home like sending quotations and other correspondence are being done. We also have an extremely active WhatsApp group of our company which is now being used as a primary communication tool among all the team members. A lot of communication and meetings which used to happen one-to-one in the office are now being done over call or WhatsApp.
Any additional business that has to be generated by personal visit like a visit to customer or distribution center has been put on hold till further notice. This move has put a lot of things on hold since unfortunately; stone is a commodity which a customer really wants to see before booking an order. It cannot be sold after sending a picture. B