The Swedish furniture multinational group IKEA, the flagship brand of Ingka Group, is all set to open a new international office in Bengaluru. Check out Surfaces Reporter’s (SR) complete report on this:
IKEA group said in a statement, “The availability of a large talent pool in India is one of the key reasons behind selecting the global office. The office will operate from the Karle Special Economic Zone in Bengaluru.”
The group has a wide online and offline presence. Ikea group has first made its maiden presence in Hyderabad in 2018 while it opened its second store in Mumbai. The group also has an online presence in Pune apart from the other two cities.
“They will also open smaller format city center stores and expand its online presence in other Indian cities in the future. Recently, the company launched Click & Collect Services in Hyderabad, which is safe and contactless. The aim is to reach approximately 100 million consumers in India over the next few years through a multichannel approach,” verbalized the Swedish giant.
Currently, the group has more than 60 suppliers in India with 45,000 direct employees and 400,000 people in the extended supply chain since the company has been sourcing from India for the last 35 years.
Bengaluru will be a part of the Global Business Operations (GBO) group which operates in various countries, including Baltimore (US), Poznan (Poland), and Shanghai (China).
GBO is accountable for implementing modern tools to meet growing business demands as well as to increase employee satisfaction. GBO will manage the digital development, innovation, and operations of the IKEA Bangalore store. Moreover, the Centres of Expertise (CoE) will give best practices, research, support, leadership, and training as per the company.
Lalitha Indrakanti, Head of Global Business Operations for Ingka Group said, “India now joins our network of strong locations situated at strategic parts of the world with the establishment of GBO. India is not only a growing retail destination for us but also one of the strongest markets when it comes to global business operations capabilities.”
Global Business Operations will aid ‘simplify, standardise and modernise customer and business transactions, procurement operations, financial reporting and people operations’, she further added.
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